Shipping policy
Thank you for shopping with Waggy. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1-2 days after confirmation.
Orders are processed during regular business days, excluding weekends and public holidays. During peak seasons, promotions, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Expedited Shipping (if available)
- Express Shipping (if available)
Available shipping methods may vary depending on your location and the products ordered.
Shipping Costs
Shipping costs are calculated at checkout based on your location, selected shipping method, and order size.
We may also offer free shipping promotions on qualifying orders. Any applicable free shipping thresholds will be displayed on our website.
Delivery Timeframes
Estimated delivery times are as follows:
- Standard Shipping: 1-2 days
- Express Shipping: 2-3 hours
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email.
Delivery Issues and Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at waggy.health@gmail.com, and we will assist you in resolving the issue.
We are not responsible for delays caused by:
- Incorrect shipping information provided by the customer.
- Severe weather conditions.
- Carrier service disruptions.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Waggy
Email: waggy.healh@gmail.com